Refund policy

Return & Refund Policy

Thank you for choosing BHarmonie Studio.

Because every order is custom-created and personalized specifically for you, refunds cannot be offered once personalization has begun or your personalized content has been delivered.

If you experience a technical issue, do not receive your personalization email, or encounter any problem accessing your experience, please contact us at support@bharmonies.com. We'll work quickly to resolve the issue or provide a replacement if needed.

If you purchased by mistake and have not yet started personalization, please contact us as soon as possible. Requests will be reviewed on a case-by-case basis.